Privacy policy

Last updated: June 13, 2026

TOOSMART operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. TOOSMART is powered by Shopify, which enables us to provide our online store and related services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, make a purchase, sign up for marketing communications, participate in promotions, submit reviews or testimonials, contact us, or otherwise interact with TOOSMART.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or could reasonably be linked to you.

Depending on how you interact with TOOSMART, we may collect the following categories of personal information:

Information You Provide Directly

We may collect personal information that you provide to us, including:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information, such as products purchased, items added to cart, order history, return or refund requests, discounts used, affiliate or referral codes used, and payment confirmation details.
  • Account information, such as your username, password, account settings, saved addresses, preferences, and login information.
  • Customer support information, such as messages, questions, comments, contact form submissions, refund requests, satisfaction guarantee requests, product feedback, and any information you choose to share with us.
  • Marketing information, such as your email address, phone number, communication preferences, newsletter signups, and promotional offer interactions.
  • Review, testimonial, and user-generated content information, such as product reviews, ratings, photos, videos, social media posts, comments, or other content you submit or allow us to use.
  • Affiliate, creator, or ambassador information, such as your name, email address, shipping address, social media handles, payment details, affiliate link or code information, and performance-related data if you participate in a TOOSMART affiliate, creator, influencer, or ambassador program.

Payment Information

When you make a purchase, your payment information is processed through Shopify and/or third-party payment providers. Payment-related information may include payment card details, billing information, payment method, payment confirmation, transaction details, fraud prevention information, and other information needed to process your order.

TOOSMART does not directly store full payment card numbers. Payment processing is handled by Shopify and/or third-party payment providers.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect information about your device and activity, including:

  • IP address.
  • Browser type and version.
  • Device type.
  • Operating system.
  • Referring website or source.
  • Pages viewed.
  • Products viewed.
  • Items added to cart.
  • Checkout activity.
  • Purchase activity.
  • Email and ad engagement.
  • Approximate location derived from your IP address.
  • Cookie identifiers, pixel identifiers, device identifiers, and other similar technologies.

Cookies, Pixels, and Similar Technologies

We use cookies, pixels, tags, scripts, SDKs, and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve the shopping experience, measure marketing performance, and show relevant advertising.

These technologies may be used by TOOSMART, Shopify, analytics providers, advertising platforms, affiliate/referral platforms, email/SMS marketing platforms, and other service providers.

Examples of how these technologies may be used include:

  • Keeping items in your cart.
  • Helping you log in or check out faster.
  • Measuring website traffic and product page performance.
  • Understanding which ads, emails, affiliates, influencers, or referral links led to a purchase.
  • Sending abandoned cart reminders.
  • Showing retargeting ads on platforms such as Facebook, Instagram, Google, TikTok, or other advertising networks.
  • Measuring ad performance and return on ad spend.
  • Personalizing offers, promotions, and product recommendations.

You can control cookies through your browser settings and, where available, through our cookie banner, privacy settings, or “Your Privacy Choices” tools.

Sensitive Information and Health-Related Information

TOOSMART sells dietary supplement and nutrition products. We do not intentionally collect sensitive health information, medical records, diagnoses, or protected health information.

However, you may choose to share information with us about your experience with a product, such as taste preferences, tolerance, side effects, allergies, symptoms, medical conditions, medications, pregnancy or nursing status, or other health-related information.

If you voluntarily provide this information, we may use it to respond to your request, evaluate a refund or satisfaction guarantee request, improve our products, investigate product quality or safety concerns, comply with legal obligations, or protect our customers and business.

Please do not send sensitive medical information unless it is necessary for your request. Nothing on our website or in our communications is intended as medical advice.

How We Use Personal Information

We may use personal information for the following purposes:

To Provide Our Products and Services

We use personal information to operate our website, process orders, accept payments, fulfill purchases, ship products, provide customer support, manage accounts, process returns and refunds, administer our satisfaction guarantee, and communicate with you about your orders.

To Improve TOOSMART

We use personal information to understand how customers use our website, improve product pages, improve checkout, evaluate product performance, develop new products, troubleshoot technical issues, analyze trends, and improve the overall customer experience.

To Market and Advertise

We use personal information for marketing and advertising purposes, including:

  • Sending promotional emails.
  • Sending SMS/text marketing messages if you opt in.
  • Sending abandoned cart reminders.
  • Sending product launch announcements, exclusive promos, and early product drops.
  • Showing personalized ads.
  • Retargeting visitors who viewed products, added items to cart, or purchased from us.
  • Creating lookalike or similar audiences.
  • Measuring ad performance.
  • Tracking affiliate, influencer, creator, and referral performance.
  • Customizing offers and product recommendations.

You may opt out of marketing emails by using the unsubscribe link in our emails. If you opt in to SMS/text marketing, you may opt out by replying STOP or following the instructions provided in the message.

Even if you opt out of promotional communications, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, account notices, customer support responses, or policy updates.

To Support Affiliate, Creator, and Referral Programs

If you interact with an affiliate link, referral link, creator code, ambassador link, or similar promotional link, we may collect and use information to track referrals, attribute sales, calculate commissions, prevent fraud, and manage affiliate, influencer, creator, or ambassador relationships.

To Manage Reviews, Testimonials, and User-Generated Content

If you submit a product review, testimonial, photo, video, social media post, comment, or other user-generated content, we may use that content to operate, improve, and promote TOOSMART, including on our website, ads, emails, social media, product pages, and other marketing materials.

Depending on what you submit, your name, initials, social media handle, review, image, video, rating, or related content may be publicly displayed.

For Security and Fraud Prevention

We use personal information to help protect TOOSMART, our customers, Shopify, payment providers, and service providers from fraud, abuse, unauthorized transactions, chargebacks, security incidents, illegal activity, and violations of our policies.

For Legal and Compliance Purposes

We may use personal information to comply with applicable laws, respond to legal requests, enforce our terms and policies, resolve disputes, maintain business records, investigate product quality or safety issues, and protect our rights, customers, and business.

How We Disclose Personal Information

We may disclose personal information to third parties when necessary to operate our business, provide our services, market our products, or comply with legal obligations.

These third parties may include:

  • Shopify, which powers our online store.
  • Payment processors and payment providers.
  • Shipping carriers and fulfillment providers.
  • Customer support tools.
  • Email marketing providers.
  • SMS/text marketing providers, if used.
  • Analytics providers.
  • Advertising platforms and ad networks.
  • Affiliate, referral, influencer, creator, or ambassador platforms.
  • Review and testimonial platforms.
  • Fraud prevention and security providers.
  • Cloud storage, hosting, and IT service providers.
  • Professional advisors, such as attorneys, accountants, auditors, and insurers.
  • Government authorities, regulators, courts, or law enforcement when required or permitted by law.
  • A buyer, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction.

Advertising, Analytics, and Targeted Advertising

We may work with advertising and analytics partners to understand how customers interact with TOOSMART and to show relevant ads on other websites, apps, and social media platforms.

These partners may use cookies, pixels, device identifiers, and similar technologies to collect information about your activity on our website and across other websites or services.

Depending on where you live, this activity may be considered a “sale,” “sharing,” or processing for “targeted advertising” under applicable privacy laws.

You may have the right to opt out of certain targeted advertising, sale, or sharing activities by using our “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link, if available, or by contacting us using the information below.

Where required by applicable law, we will also honor recognized opt-out preference signals, such as Global Privacy Control, for the browser or device you use to visit our website.

Email and SMS Marketing

If you sign up for our email list, make a purchase, or otherwise provide your email address, we may send you promotional emails about TOOSMART products, offers, product drops, educational content, and related updates.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.

If you opt in to receive SMS/text marketing messages, we may send you promotional text messages, abandoned cart reminders, product updates, and related messages. Message and data rates may apply. Message frequency may vary.

You can opt out of SMS/text marketing at any time by replying STOP or following the instructions in the message.

We do not sell or share SMS opt-in consent data or text messaging originator opt-in data with third parties for their own unrelated marketing purposes.

Relationship with Shopify

Our store is powered by Shopify. Shopify collects and processes personal information in connection with your access to and use of our store, checkout, payments, customer accounts, Shop Pay, and other Shopify-powered features.

Information you provide to TOOSMART may be transmitted to and processed by Shopify and its service providers in order to provide and improve the services.

Shopify may also process personal information as described in Shopify’s own privacy notices, including for features that help protect, grow, and improve Shopify, TOOSMART, and the shopping experience across Shopify-powered stores.

To learn more about how Shopify uses personal information, please review Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.

Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, apps, social media pages, affiliate platforms, payment providers, or other services that we do not own or control.

We are not responsible for the privacy, security, or practices of third-party websites or services. If you interact with third-party platforms, you should review their privacy policies and terms.

Children’s Privacy

Our website and products are intended for adults. Our products are not designed for children, and we do not knowingly collect personal information from children under 13 or from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information as required by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your personal information.

You are responsible for keeping your account login credentials secure and for not sharing your password with others.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, support customer service, and operate our business.

Retention periods may vary depending on the type of information, the reason we collected it, legal requirements, and our business needs.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  • The right to know or access the personal information we have collected about you.
  • The right to request deletion of your personal information.
  • The right to request correction of inaccurate personal information.
  • The right to request a copy of your personal information.
  • The right to opt out of the sale, sharing, or use of personal information for targeted advertising.
  • The right to limit the use or disclosure of sensitive personal information, where applicable.
  • The right to withdraw consent where processing is based on consent.
  • The right to appeal a privacy request decision, where applicable.
  • The right not to be discriminated against for exercising your privacy rights.

These rights are not absolute and may be subject to exceptions under applicable law.

To exercise your rights, contact us using the contact information listed below or use the privacy tools available on our website, where applicable.

We may need to verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf where permitted by law.

California and Other U.S. State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, and others, may have additional privacy rights under applicable state privacy laws.

Depending on your state, you may have the right to request access, correction, deletion, portability, or opt out of certain uses of personal information, including targeted advertising, sale, or sharing.

If required, we will provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link to allow you to exercise applicable opt-out rights.

International Visitors

TOOSMART is based in the United States. If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Shopify, TOOSMART, or our service providers operate.

If we transfer personal information from the European Economic Area, United Kingdom, or Switzerland, we will rely on appropriate transfer mechanisms where required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority or appeal our decision regarding a privacy request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations, or privacy practices.

When we update this Privacy Policy, we will revise the “Last updated” date above and provide notice where required by law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us at:

TOOSMART
Email: sales@betoosmart.com
Phone: (770) 508-9813
Mailing Address: 650 Ponce De Leon Ave Ste. 300 #1696, Atlanta, GA 30308, United States